Legal Documents

CasinoLive Terms & Conditions — Know the Rules, Stay Safe, Play Smart

Please read these Terms & Conditions carefully before using the casinolive platform. Everything you need to know about accounts, betting, bonuses, payments, and Responsible Gaming is covered here.

Last Updated: January 2026 Translated into Bengali Licensed Operator
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Key Rules Summary

Here's a quick overview of the key points before you dive into the details.

Account Registration

Registration is open to individuals aged 18 and above only. Each person may hold only one account. Providing accurate information at registration is mandatory.

Bonuses & Promotions

All bonuses come with their own wagering requirements. A specified betting turnover must be met before any bonus funds can be withdrawn. Failure to meet the requirements may result in the bonus being forfeited.

Deposits & Withdrawals

The minimum deposit is ৳100. Withdrawals are typically processed within 15 minutes. Large withdrawals may be held pending completion of KYC verification.

Betting Rules

Once a bet is confirmed, it cannot be cancelled. If irregular or manipulative betting patterns are detected, your account may be suspended.

Security & Privacy

Your personal data is protected with 256-bit SSL encryption and is never sold to third parties. For full details, please refer to our Privacy Policy.

Responsible Gaming

To help prevent problem gambling, we offer deposit limits, self-exclusion, and cooling-off options. Our 18+ policy is strictly enforced.


Important Notice: By using the casinolive.run website or app, you automatically agree to these Terms & Conditions. Please read them in full before you start.

1

General Terms & Conditions

Casinolive.run ("Platform", "we", "us") is an international online betting and gaming service operating under a Curaçao eGaming licence. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and us.

These terms are provided in Bengali for the convenience of our users. However, in the event of any legal dispute, the original English version shall prevail.

  • By using this platform, you confirm that you are 18 years of age or older.
  • You confirm that you are not accessing our services from any country or region where online gaming is prohibited by law.
  • You acknowledge that betting carries the risk of financial loss and that you are participating of your own free will.
  • Casinolive reserves the right to update these Terms and Conditions at any time. Users will be notified of any changes via email or an in-platform notification before they take effect.

Caution: Betting is a leisure activity. It should not be used as a way to meet financial needs.

2

Account Registration & Verification

To open an account at casinolive, you must complete the registration form with accurate and complete information. Accounts registered with false or incomplete details may be suspended at any time.

  • Age Requirement: Only users aged 18 or above may register. A national ID card or passport may be requested for age verification.
  • One Person, One Account: Each person may register only one account. If multiple accounts are found, all accounts will be closed and any funds held may be forfeited.
  • KYC Verification: For large withdrawals or when required, you may be asked to complete a Know Your Customer (KYC) verification process.
  • Password Protection: You are responsible for keeping your account password confidential. Sharing your password with anyone else is strictly prohibited.
  • Information Updates: If your contact details change, update your account immediately.

Providing an incorrect email or phone number during registration may cause you to miss important notifications. Please make sure your details are correct.

3

Deposit & Payment Policy

Depositing on casinolive is simple and secure. We support the most popular payment methods in Bangladesh.

  • Minimum Deposit: ৳100 (Mobile Pay, Nagad, Rocket). Bank transfers require a minimum of ৳500.
  • Maximum Deposit: Daily maximum limits vary by payment method. Please visit the Cashier section for details.
  • Processing Time: Instant for mobile banking. 1–4 hours for bank transfers.
  • Currency: All transactions are processed in Bangladeshi Taka (BDT).
  • Deposit Fees: casinolive does not charge any fees on deposits. However, your payment provider's own charges may apply.
  • Third-Party Payments: Depositing on behalf of another person or using someone else's account is strictly prohibited.
4

Withdrawal Policy & Process

Making it easy to withdraw your winnings is a priority for us. Please keep the following conditions in mind:

  • Minimum Withdrawal: ৳500.
  • Processing Time: Typically 10–15 minutes. If verification is required, it may take up to 24 hours.
  • Payment Methods: Withdrawals must be made using the same method used for the original deposit.
  • KYC Requirements: For first-time or large withdrawals, you may be required to submit proof of identity and address.
  • Regarding Bonuses: Winnings derived from a bonus cannot be withdrawn until the applicable wagering requirement has been met.
  • Right to Cancel: In cases of suspicious activity, casinolive reserves the right to delay or cancel withdrawals.

If you experience any issues with a withdrawal, please contact our support team. Email: support@casinolive.run

5

Bonuses & Promotional Offers

Casinolive offers a variety of bonuses and promotional offers. Each offer has its own terms and conditions, which are detailed on the respective offer page.

  • Welcome Bonus: A deposit bonus is available to new members on their first deposit. To withdraw bonus funds, a specified wagering requirement (typically 20–35x) must be met.
  • Reload Bonus: Reload bonuses are available on subsequent deposits. Separate terms apply to each.
  • Free Bet: Must be used within the specified time frame or it will expire.
  • Bonus Abuse: Any abuse of the bonus system will result in the cancellation of the bonus and any associated winnings.
  • No Duplicate Bonus Claims: The same bonus offer may not be claimed more than once per person, household, address, or IP address.
  • casinolive's Rights: We reserve the right to modify, suspend, or cancel any bonus offer at any time.

Always read the terms before claiming a bonus. Each offer comes with its own conditions.

6

Betting Rules & Regulations

Please follow the rules below when betting on casinolive. They apply equally to all users.

  • Bet Confirmation: Once a bet slip is confirmed, it is final and cannot be changed or cancelled.
  • Odds Changes: The odds in effect at the time a bet is submitted are final. Any subsequent changes will have no impact.
  • Match Cancellation: If a match is cancelled, the stake is generally refunded.
  • Incorrect Odds: We reserve the right to void any bet placed at incorrect odds resulting from a technical error.
  • Maximum Win: A maximum win limit may apply per bet or per event.
  • Live Betting: Odds change rapidly in live betting. Bet acceptance or rejection is handled automatically by our system.
7

Prohibited Activities

The following activities are strictly prohibited on casinolive. Any violation will result in immediate account suspension and possible forfeiture of funds.

  • Creating multiple accounts under the same identity.
  • Registering under a false identity or using another person's name.
  • Abusing the bonus system or any promotional offer.
  • Exploiting any bugs or errors in the betting system.
  • Attempting to gain unauthorized access to another user's account.
  • Money laundering or any transaction involving illicit funds.
  • Involvement in match fixing or any form of manipulation.
  • Using automated bots or software to place bets.

If suspicious activity is detected, we reserve the right to notify the relevant law enforcement authorities.

8

Account Closure & Suspension

Your account may be suspended or permanently closed in the following circumstances:

  • Violation of the Terms and Conditions.
  • Registering with false or misleading information.
  • Failure to pass KYC verification.
  • Failure to submit requested documents within the specified timeframe.
  • Extended periods of inactivity (typically 12 months).

Users may request to close their account at any time. In such cases, any remaining balance will be withdrawn before the account is closed.

9

Responsible Gaming Policy

Casinolive is committed to Responsible Gaming. We believe betting is a form of entertainment — not a source of problems.

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Take a break from the platform for a set period of time.
  • Cooling-Off: Take a break for anywhere between 24 hours and 6 weeks.
  • Reality Check: Review your betting activity at regular intervals.
  • Minor Protection: Keep parental controls enabled on any shared family computers or devices.

If you notice signs of problem gambling, please Responsible Gaming Visit the page or contact our support team.

10

Changes & Updates to Terms and Conditions

Casinolive reserves the right to amend these Terms and Conditions, in whole or in part, at any time. Users will be given advance notice of any significant changes via email or through the platform.

  • Continued use of the platform after updated terms take effect will be considered acceptance of the new terms.
  • If you do not agree to the updated terms, you may request to close your account.
  • The date of the latest update will always be displayed at the top of this page.

Check this page regularly or keep email notifications enabled.


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Read the terms? Now play with confidence.

Bet responsibly and safely by agreeing to casinolive's terms and conditions. Register today and claim your Welcome Bonus.

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